DYAN Shoes North America offers fast and reliable shipping for all products across the United States at a flat fee.

We partner with major shipping companies like FedEx, DHL, UPS, and more to ensure timely deliveries. All orders are provided a tracking number. 

Most major markets can expect the products to arrive within 5-10 business days.

RETURN/EXCHANGE POLICY

Due to the recent tariff changes, our policy for U.S. orders has been updated as follows:

• Tariff Fee: A 25% fee will be applied to the cost of the product at checkout to cover additional import costs.
• No Returns or Exchanges: All U.S. orders are final sale and cannot be returned or exchanged.

These policies will remain in effect until the current tariff situation is resolved. We appreciate your understanding and support during this time.

For any questions, please contact our team at sales@dyanshoes.com before placing your order.

PRICE CHANGES AND TAXES

While we strive to maintain accurate pricing, prices on the website are subject to change without notice or may be posted incorrectly. In the event of an incorrect price, we reserve the right to cancel any order.

TAXES

As required by federal and state law, we collect all applicable sales taxes to ensure compliance.